Privacy Policy

Jean-Michel Store respects your privacy and handles the personal information you provide to us in accordance with applicable regulations and with the utmost confidentiality. We use this data to process your orders as quickly and easily as possible. If we wish to use your information for other purposes, we will always ask for your prior consent. We will never sell your data to third parties and will only share your information with parties involved in processing your order. You always have the right to access, modify, and correct your personal data. To do so, please email info@jeanmichelstore.com.

Use of your data

Jean-Michel Store uses your data to provide the following services:

When you place an order, we need your name, email address, delivery address, and payment information to process the order and keep you informed of its progress.
To make shopping at Jean-Michel as pleasant as possible, we store — with your permission — personal details and information about your order and use of our services. This allows us to tailor the website and our offerings to your preferences and interests.
If you sign up for our newsletter or become a customer, we will use your email address to keep you informed about the development of Jean-Michel, our wide and innovative range of products, and special offers or promotions. If you no longer wish to receive the newsletter, you can easily unsubscribe at the bottom of any edition.
If you create an account at Jean-Michel, we will store your details in a secure environment ('Secure Server'). When you log in using your username and password, you will not need to re-enter your name, address, phone number, email address, or delivery and payment details for future orders. Convenient and secure. If you wish to delete your account, we can do this for you — just email us at info@jeanmichelstore.com.
Data about how our site is used and feedback from our visitors help us to further develop and improve our website.
If you post a review or comment on our website, you can choose whether to include your name or other personal information. We’re always interested in your opinion, but we reserve the right not to publish contributions that do not meet our site’s standards.
If you respond to a campaign or contest, we will ask for your name, address, and email address. This data is used to carry out the campaign, announce winners, and measure the response to our promotions.

Storage of your data

Jean-Michel stores your data in the following cases:

When you place an order, Jean-Michel Store retains the data required for a period of 15 years. This is because Jean-Michel supplies products with a long lifespan, and we want to offer customer service for as much of that period as possible.
If you request that your personal data be deleted, we will make every effort to do so as completely as possible. Data that must be retained for legal purposes (e.g. for tax authorities, such as order and invoice data) will be stored in accordance with legal requirements.
If you request deletion, your data will be anonymised in our systems so that it can no longer be traced back to you as an individual.
We create backups of our systems to ensure continuity in exceptional situations. These backups may still contain personal data, but they are only used in emergencies.

Cookies

A cookie is a small piece of information stored by your browser on your computer. Jean-Michel Store uses cookies to recognize you on your next visit. Cookies allow us to collect information about how our services are used so we can improve and tailor them to the needs and preferences of our visitors — including you. Our cookies provide insights into visitor behavior on the website. You can set your browser to not accept cookies when shopping at Jean-Michel.

We’ve done our best to make our Privacy Policy as clear as possible, but we understand if you still have questions. Please don’t hesitate to contact us.